Internal Error, cannot open project

Hello,

Yesterday I was working on a project and it was all good, i entered the same file right now and the left bar where are the pages and components was behaving weird, i couldn’t see all the selection, so i refreshed and it crashed.

Since then i cannot enter my project
I can enter another library that i imported months ago , i can also create a new project.

This is the log file:

Hint:    JSON.parse: end of data when ‘,’ or ‘]’ was expected at line 1 column 10465157 of the JSON dataProf ID: 68a1c0e6-b27c-807b-8004-4118fb6acfbcTeam ID: –
Data:{:hint “JSON.parse: end of data when ‘,’ or ‘]’ was expected at line 1 column 10465157 of the JSON data”}
Trace:lSa.prototype.read@https://design.penpot.app/js/shared.44bc4b7fa-1754046250.js:3884:473PENPOT.ex.a_@https://design.penpot.app/js/shared.44bc4b7fa-1754046250.js:3905:400PENPOT.ex.b_@https://design.penpot.app/js/shared.44bc4b7fa-1754046250.js:3905:257lVa@https://design.penpot.app/js/shared.44bc4b7fa-1754046250.js:1283:469PENPOT.RTa/<@https://design.penpot.app/js/shared.44bc4b7fa-1754046250.js:1254:77next@https://design.penpot.app/js/libs.js?ts=1754046776119:757:13990htr@https://design.penpot.app/js/libs.js?ts=1754046776119:757:1873next@https://design.penpot.app/js/libs.js?ts=1754046776119:757:1370next@https://design.penpot.app/js/libs.js?ts=1754046776119:757:13985htr@https://design.penpot.app/js/libs.js?ts=1754046776119:757:1873next@https://design.penpot.app/js/libs.js?ts=1754046776119:757:1370Str/</<@https://design.penpot.app/js/libs.js?ts=1754046776119:757:4469
Last events:[“:app.main.data.workspace/fetch-bundle”“:app.main.data.team/teams-fetched”“:app.main.features/initialize”“:app.main.data.team/fetch-members”“:app.main.data.team/team-initialized”“:app.main.data.team/members-fetched”“:app.main.data.team/finalize-team”“:app.main.data.persistence/persistence-notification”“:app.main.data.workspace.common/set-workspace-visited”“:app.main.data.persistence/persistence-notification”“:app.main.data.workspace.notifications/finalize”“:app.main.data.project/finalize-project”“:app.main.data.workspace.shape-layout/finalize-shape-layout”“:app.main.data.workspace.colors/stop-picker”“:app.main.data.workspace.common/set-workspace-visited”“:app.main.data.modal/hide-modal”“:app.main.data.notifications/hide”“:app.main.data.workspace/finalize-workspace”“:app.main.data.event/event”“:app.main.data.comments/comment-threads-fetched”“:app.main.data.team/fetch-teams”“:app.main.data.team/initialize-team”“:app.main.data.persistence/initialize-persistence”“:app.main.data.plugins/update-plugins-permissions-peek”“:app.main.data.workspace.layout/ensure-layout”“:app.main.data.workspace/initialize-layout”“:app.main.data.notifications/hide”“:app.main.data.comments/retrieve-comment-threads”“:app.main.data.comments/fetch-profiles”“:app.main.data.fonts/fetch-fonts”“:app.main.data.workspace/initialize-workspace”“:app.main.data.fonts/fonts-loaded”“:app.main.data.workspace/fetch-bundle”“:app.main.data.team/teams-fetched”“:app.main.features/initialize”“:app.main.data.team/fetch-members”“:app.main.data.team/team-initialized”“:app.main.data.team/finalize-team”“:app.main.data.persistence/persistence-notification”“:app.main.data.workspace.common/set-workspace-visited”“:app.main.data.persistence/persistence-notification”“:app.main.data.workspace.notifications/finalize”“:app.main.data.project/finalize-project”“:app.main.data.workspace.shape-layout/finalize-shape-layout”“:app.main.data.workspace.colors/stop-picker”“:app.main.data.workspace.common/set-workspace-visited”“:app.main.data.modal/hide-modal”“:app.main.data.notifications/hide”“:app.main.data.workspace/finalize-workspace”“:app.main.data.team/members-fetched”“:app.main.data.comments/comment-threads-fetched”]

Hint: JSON.parse: end of data when ‘,’ or ‘]’ was expected at line 1 column 10465157 of the JSON data
Prof ID: 68a1c0e6-b27c-807b-8004-4118fb6acfbc
Team ID: –

Data:
{:hint “JSON.parse: end of data when ‘,’ or ‘]’ was expected at line 1 column 10465157 of the JSON data”}

Trace:
lSa.prototype.read@https://design.penpot.app/js/shared.44bc4b7fa-1754046250.js:3884:473
PENPOT.ex.a_@https://design.penpot.app/js/shared.44bc4b7fa-1754046250.js:3905:400
PENPOT.ex.b_@https://design.penpot.app/js/shared.44bc4b7fa-1754046250.js:3905:257
lVa@https://design.penpot.app/js/shared.44bc4b7fa-1754046250.js:1283:469
PENPOT.RTa/<@https://design.penpot.app/js/shared.44bc4b7fa-1754046250.js:1254:77
next@https://design.penpot.app/js/libs.js?ts=1754046776119:757:13990
htr@https://design.penpot.app/js/libs.js?ts=1754046776119:757:1873
next@https://design.penpot.app/js/libs.js?ts=1754046776119:757:1370
next@https://design.penpot.app/js/libs.js?ts=1754046776119:757:13985
htr@https://design.penpot.app/js/libs.js?ts=1754046776119:757:1873
next@https://design.penpot.app/js/libs.js?ts=1754046776119:757:1370
Str/</<@https://design.penpot.app/js/libs.js?ts=1754046776119:757:4469

Last events:
[“:app.main.data.workspace/fetch-bundle”
“:app.main.data.team/teams-fetched”
“:app.main.features/initialize”
“:app.main.data.team/fetch-members”
“:app.main.data.team/team-initialized”
“:app.main.data.team/members-fetched”
“:app.main.data.team/finalize-team”
“:app.main.data.persistence/persistence-notification”
“:app.main.data.workspace.common/set-workspace-visited”
“:app.main.data.persistence/persistence-notification”
“:app.main.data.workspace.notifications/finalize”
“:app.main.data.project/finalize-project”
“:app.main.data.workspace.shape-layout/finalize-shape-layout”
“:app.main.data.workspace.colors/stop-picker”
“:app.main.data.workspace.common/set-workspace-visited”
“:app.main.data.modal/hide-modal”
“:app.main.data.notifications/hide”
“:app.main.data.workspace/finalize-workspace”
“:app.main.data.event/event”
“:app.main.data.comments/comment-threads-fetched”
“:app.main.data.team/fetch-teams”
“:app.main.data.team/initialize-team”
“:app.main.data.persistence/initialize-persistence”
“:app.main.data.plugins/update-plugins-permissions-peek”
“:app.main.data.workspace.layout/ensure-layout”
“:app.main.data.workspace/initialize-layout”
“:app.main.data.notifications/hide”
“:app.main.data.comments/retrieve-comment-threads”
“:app.main.data.comments/fetch-profiles”
“:app.main.data.fonts/fetch-fonts”
“:app.main.data.workspace/initialize-workspace”
“:app.main.data.fonts/fonts-loaded”
“:app.main.data.workspace/fetch-bundle”
“:app.main.data.team/teams-fetched”
“:app.main.features/initialize”
“:app.main.data.team/fetch-members”
“:app.main.data.team/team-initialized”
“:app.main.data.team/finalize-team”
“:app.main.data.persistence/persistence-notification”
“:app.main.data.workspace.common/set-workspace-visited”
“:app.main.data.persistence/persistence-notification”
“:app.main.data.workspace.notifications/finalize”
“:app.main.data.project/finalize-project”
“:app.main.data.workspace.shape-layout/finalize-shape-layout”
“:app.main.data.workspace.colors/stop-picker”
“:app.main.data.workspace.common/set-workspace-visited”
“:app.main.data.modal/hide-modal”
“:app.main.data.notifications/hide”
“:app.main.data.workspace/finalize-workspace”
“:app.main.data.team/members-fetched”
“:app.main.data.comments/comment-threads-fetched”]

I’m experiencing the same, and it is frustrating

1 Like

Still cannot open project.

As a backup, I have downloaded the file and i just tried to import it, i got two kind of errors.

I’m thinking in trying the desktop version, just to check if the file can be opened there.

Have you tried this option?

I just found a solution, it’s weird but it’s working. It seems that the problem is at DRAFTS.

This is what i did:

  • i created a copy of the original draft.
  • i created a new project.
  • i moved the file to the new project and it opened.

Right now, i’m exporting the document as pdf just to have a backup.

Another solution, i moved the original file to the new project and it failed.

Just to check, i change the name of the file and it opened.

Hope it also works for you.

2 Likes

Hey, we are working on solving this issue. Thanks for the reporting

This method works for me, Thanks

1 Like