# Penpots "Hands on tutorial" not working

**URL:** <https://community.penpot.app/t/penpots-hands-on-tutorial-not-working/4533>\
**Category:** Ask the community\
**Created:** [February 22, 2024, 6:26pm UTC](https://community.penpot.app/t/penpots-hands-on-tutorial-not-working/4533 "2024-02-22T18:26:55Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![leni](https://dub1.discourse-cdn.com/flex017/user_avatar/community.penpot.app/leni/32/4185_2.png) [@leni](https://community.penpot.app/u/leni)\
**Post date:** [February 22, 2024, 6:26pm UTC](https://community.penpot.app/t/penpots-hands-on-tutorial-not-working/4533/1 "2024-02-22T18:26:55Z")

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I’m new to Penpot, looking to transfer from Figma and I wanted to try the “Hands on tutorial” we see when we Sign in. When I clicked on “Start the tutorial” I got an error message (see the picture). Am I missing something? How can I see this tutorial?

 ![penpot problem](https://europe1.discourse-cdn.com/flex017/uploads/penpot/original/2X/2/27966bd947c83917b08d2beddccce82068d9decf.png)

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**Author:** ![RenanMayrinckDesign](https://dub1.discourse-cdn.com/flex017/user_avatar/community.penpot.app/renanmayrinckdesign/32/3104_2.png) [@RenanMayrinckDesign](https://community.penpot.app/u/RenanMayrinckDesign)\
**Post date:** [February 22, 2024, 7:08pm UTC](https://community.penpot.app/t/penpots-hands-on-tutorial-not-working/4533/2 "2024-02-22T19:08:47Z")

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Hello @leni

I don’t know if it is broken or not, but I think you can find some content for beginners reading through this: [01· Introduction](https://help.penpot.app/user-guide/introduction/)

Hope it helps you!

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**Author:** ![leni](https://dub1.discourse-cdn.com/flex017/user_avatar/community.penpot.app/leni/32/4185_2.png) [@leni](https://community.penpot.app/u/leni)\
**Post date:** [February 22, 2024, 9:46pm UTC](https://community.penpot.app/t/penpots-hands-on-tutorial-not-working/4533/3 "2024-02-22T21:46:59Z")

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Thanks for the suggestion, I’ll look into it.

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**Author:** ![carolina.portugal](https://dub1.discourse-cdn.com/flex017/user_avatar/community.penpot.app/carolina.portugal/32/36_2.png) [@carolina.portugal](https://community.penpot.app/u/carolina.portugal)\
**Post date:** [February 23, 2024, 12:43pm UTC](https://community.penpot.app/t/penpots-hands-on-tutorial-not-working/4533/4 "2024-02-23T12:43:24Z")

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Hello @leni, what browser are you using?

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**Author:** ![leni](https://dub1.discourse-cdn.com/flex017/user_avatar/community.penpot.app/leni/32/4185_2.png) [@leni](https://community.penpot.app/u/leni)\
**Post date:** [February 23, 2024, 1:51pm UTC](https://community.penpot.app/t/penpots-hands-on-tutorial-not-working/4533/5 "2024-02-23T13:51:57Z")

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Hello, I am using Brave browser. I loged in to Penpot on Edge too and it’s the same problem. Do you have some suggestions?

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**Author:** ![Louis](https://dub1.discourse-cdn.com/flex017/user_avatar/community.penpot.app/louis/32/10600_2.png) [@Louis](https://community.penpot.app/u/Louis)\
**Post date:** [February 23, 2024, 3:19pm UTC](https://community.penpot.app/t/penpots-hands-on-tutorial-not-working/4533/6 "2024-02-23T15:19:40Z")

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Hey,

It work fine on my side, so no idea why you have this issue.

But here’s a quick and easy fix in the meantime :

go to [Penpot | Libraries & Templates](https://penpot.app/libraries-templates)

Click on the download icon to get the .penpot file of the tutorial.

Then in Penpot import it (click on the … next to a project name to get the import option). Here’s a guide with screenshot to assist you : [14· Import/export files](https://help.penpot.app/user-guide/import-export/)

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<div class="post-metadata">

**Author:** ![leni](https://dub1.discourse-cdn.com/flex017/user_avatar/community.penpot.app/leni/32/4185_2.png) [@leni](https://community.penpot.app/u/leni)\
**Post date:** [February 23, 2024, 3:39pm UTC](https://community.penpot.app/t/penpots-hands-on-tutorial-not-working/4533/7 "2024-02-23T15:39:07Z")

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Hello, now I thank you for your help. I downloaded and imported the file. 👍

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**Author:** ![firfin](https://avatars.discourse-cdn.com/v4/letter/f/e99b99/32.png) [@firfin](https://community.penpot.app/u/firfin)\
**Post date:** [April 2, 2025, 11:58am UTC](https://community.penpot.app/t/penpots-hands-on-tutorial-not-working/4533/8 "2025-04-02T11:58:33Z")

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I seemed to have the same problem (Using Firefox v136.0.4 / Linux) when i started the [Tutorial](https://penpot.app/penpothub/libraries-templates/tutorial-for-beginners) from that page using the “Use in penpot.app” button.

But @Louis suggestion fixed it for me, when I found this post a week later. Thanks for that!

Maybe that was not really a problem, though … Maybe I just didn’t read the instruction well enough. I might have just clicked on ‘start here’ and then quit when nothing happened 😳
