# HELP: The get-teams interface causes the page to crash **URL:** \ **Category:** Ask the community\ **Tags:** community\ **Created:** [September 18, 2026, 1:45am UTC](https://community.penpot.app/t/help-the-get-teams-interface-causes-the-page-to-crash/10897 "2026-09-18T01:45:05Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![SlynYeh](https://dub1.discourse-cdn.com/flex017/user_avatar/community.penpot.app/slynyeh/32/11081_2.png) [@SlynYeh](https://community.penpot.app/u/SlynYeh)\ **Post date:** [September 18, 2026, 1:45am UTC](https://community.penpot.app/t/help-the-get-teams-interface-causes-the-page-to-crash/10897/1 "2026-09-18T01:45:05Z")
Something wrong with the [[https://design.penpot.app/api/main/methods/get-teams\\](https://design.penpot.app/api/main/methods/get-teams%5C%5C)] interface , I can’t access my workspace properly. Even if I use a new account. Full error info: ## Exceptional State: http error exceptions.cljc:303 ==================== Data: {:type :nitrate-unavailable} ## Trace: Error: http error at new $APP.$cljs$core$ExceptionInfo$$ ([https://design.penpot.app/js/shared.js?version=2.18.0-RC5-1789051786:1405:120](https://design.penpot.app/js/shared.js?version=2.18.0-RC5-1789051786:1405:120)) at $APP.$cljs$core$ex\_info$cljs$0core$0IFn$0\_invoke$0arity$03$$ ([https://design.penpot.app/js/shared.js?version=2.18.0-RC5-1789051786:1406:358](https://design.penpot.app/js/shared.js?version=2.18.0-RC5-1789051786:1406:358)) at $APP.$cljs$core$ex\_info$cljs$0core$0IFn$0\_invoke$0arity$02$$ ([https://design.penpot.app/js/shared.js?version=2.18.0-RC5-1789051786:1406:131](https://design.penpot.app/js/shared.js?version=2.18.0-RC5-1789051786:1406:131)) at $APP.$app$main$repo$handle\_response$$ ([https://design.penpot.app/js/shared.js?version=2.18.0-RC5-1789051786:7271:352](https://design.penpot.app/js/shared.js?version=2.18.0-RC5-1789051786:7271:352)) at [https://design.penpot.app/js/shared.js?version=2.18.0-RC5-1789051786:3734:264](https://design.penpot.app/js/shared.js?version=2.18.0-RC5-1789051786:3734:264) at \_ ([https://design.penpot.app/js/libs.js?version=2.18.0-RC5-1789051786:811:16480](https://design.penpot.app/js/libs.js?version=2.18.0-RC5-1789051786:811:16480)) at e.f [as \_nextOverride] ([https://design.penpot.app/js/libs.js?version=2.18.0-RC5-1789051786:811:16430](https://design.penpot.app/js/libs.js?version=2.18.0-RC5-1789051786:811:16430)) at e.hwr [as \_next] ([https://design.penpot.app/js/libs.js?version=2.18.0-RC5-1789051786:811:1877](https://design.penpot.app/js/libs.js?version=2.18.0-RC5-1789051786:811:1877)) at e.next ([https://design.penpot.app/js/libs.js?version=2.18.0-RC5-1789051786:811:1371](https://design.penpot.app/js/libs.js?version=2.18.0-RC5-1789051786:811:1371)) at e.next [as \_nextOverride] ([https://design.penpot.app/js/libs.js?version=2.18.0-RC5-1789051786:811:25768](https://design.penpot.app/js/libs.js?version=2.18.0-RC5-1789051786:811:25768)) at e.hwr [as \_next] ([https://design.penpot.app/js/libs.js?version=2.18.0-RC5-1789051786:811:1877](https://design.penpot.app/js/libs.js?version=2.18.0-RC5-1789051786:811:1877)) at e.next ([https://design.penpot.app/js/libs.js?version=2.18.0-RC5-1789051786:811:1371](https://design.penpot.app/js/libs.js?version=2.18.0-RC5-1789051786:811:1371)) at e.next [as \_nextOverride] ([https://design.penpot.app/js/libs.js?version=2.18.0-RC5-1789051786:811:14021](https://design.penpot.app/js/libs.js?version=2.18.0-RC5-1789051786:811:14021)) at e.hwr [as \_next] ([https://design.penpot.app/js/libs.js?version=2.18.0-RC5-1789051786:811:1877](https://design.penpot.app/js/libs.js?version=2.18.0-RC5-1789051786:811:1877)) at e.next ([https://design.penpot.app/js/libs.js?version=2.18.0-RC5-1789051786:811:1371](https://design.penpot.app/js/libs.js?version=2.18.0-RC5-1789051786:811:1371)) at e.next [as \_nextOverride] ([https://design.penpot.app/js/libs.js?version=2.18.0-RC5-1789051786:811:14021](https://design.penpot.app/js/libs.js?version=2.18.0-RC5-1789051786:811:14021)) at e.hwr [as \_next] ([https://design.penpot.app/js/libs.js?version=2.18.0-RC5-1789051786:811:1877](https://design.penpot.app/js/libs.js?version=2.18.0-RC5-1789051786:811:1877)) at e.next ([https://design.penpot.app/js/libs.js?version=2.18.0-RC5-1789051786:811:1371](https://design.penpot.app/js/libs.js?version=2.18.0-RC5-1789051786:811:1371)) at [https://design.penpot.app/js/libs.js?version=2.18.0-RC5-1789051786:811:4481](https://design.penpot.app/js/libs.js?version=2.18.0-RC5-1789051786:811:4481) ---
**Author:** ![elenatorro](https://dub1.discourse-cdn.com/flex017/user_avatar/community.penpot.app/elenatorro/32/7407_2.png) [@elenatorro](https://community.penpot.app/u/elenatorro)\ **Post date:** [September 18, 2026, 6:57am UTC](https://community.penpot.app/t/help-the-get-teams-interface-causes-the-page-to-crash/10897/2 "2026-09-18T06:57:57Z")
Hi @SlynYeh we’re taking a look, thanks for reporting! ---
**Author:** ![Pablo](https://dub1.discourse-cdn.com/flex017/user_avatar/community.penpot.app/pablo/32/41_2.png) [@Pablo](https://community.penpot.app/u/Pablo)\ **Post date:** [September 18, 2026, 8:18am UTC](https://community.penpot.app/t/help-the-get-teams-interface-causes-the-page-to-crash/10897/3 "2026-09-18T08:18:19Z")
Hi @SlynYeh ! We’re looking into this error, but we need some more information: 1. Is the error still happening? 2. What is the email address of the user experiencing the issue? 3. Does this user have an Enterprise account? 4. You mentioned that this also fails with a new account. Is the new account also using Google login, or is it using email and password? If you prefer, you can send the information to [support@penpot.app](mailto:support@penpot.app) Thank you! ---
**Author:** ![SlynYeh](https://dub1.discourse-cdn.com/flex017/user_avatar/community.penpot.app/slynyeh/32/11081_2.png) [@SlynYeh](https://community.penpot.app/u/SlynYeh)\ **Post date:** [September 18, 2026, 8:34am UTC](https://community.penpot.app/t/help-the-get-teams-interface-causes-the-page-to-crash/10897/4 "2026-09-18T08:34:22Z")
Hi, I currently use [slingye1993@gmail.com](mailto:slingye1993@gmail.com). And the error still there. Also send you my profile info by email([support@penpot.app](mailto:support@penpot.app)) ![image](https://europe1.discourse-cdn.com/flex017/uploads/penpot/original/2X/2/23677d94adbc494e854c08d12489c4d1f740e617.jpeg) ---
**Author:** ![SlynYeh](https://dub1.discourse-cdn.com/flex017/user_avatar/community.penpot.app/slynyeh/32/11081_2.png) [@SlynYeh](https://community.penpot.app/u/SlynYeh)\ **Post date:** [September 18, 2026, 8:37am UTC](https://community.penpot.app/t/help-the-get-teams-interface-causes-the-page-to-crash/10897/5 "2026-09-18T08:37:27Z")
Not an enterprise account I think. Some one shared me a team. Also I shared a team to another people ---
**Author:** ![SlynYeh](https://dub1.discourse-cdn.com/flex017/user_avatar/community.penpot.app/slynyeh/32/11081_2.png) [@SlynYeh](https://community.penpot.app/u/SlynYeh)\ **Post date:** [September 18, 2026, 8:41am UTC](https://community.penpot.app/t/help-the-get-teams-interface-causes-the-page-to-crash/10897/6 "2026-09-18T08:41:32Z")
**And I’ve been getting this error since last week. At first, I thought the service was temporarily unavailable, so I didn’t pay much attention to it.**